Refund policy
Return & Refund Policy
Return & Refund Policy
At Comfort Wear, customer satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
- Items can be returned within 7 days of receiving your order.
- Products must be unused, unwashed, and in their original packaging with all tags attached.
- Returns that do not meet these conditions may not be accepted.
Non-Returnable Items
The following items cannot be returned:
- Products marked as Final Sale.
- Gift Cards.
- Personalized or customized products.
- Items damaged due to misuse or improper care.
Refund Process
Once your returned item is received and inspected, we'll notify you regarding the approval of your refund.
If approved:
- Your refund will be processed to your original payment method within 5–10 business days.
- Shipping charges are non-refundable unless the return is due to our mistake.
Exchanges
We replace items only if they arrive damaged, defective, or in the wrong size due to our error.
Return Shipping
Customers are responsible for return shipping costs unless the item received is incorrect or defective.
For return requests, contact us before sending your item back.